Printer randomly stops

Hey guys bit stumped on this one,

Past few prints my printer has randomly stopped,

First one came up with “waiting for user” and wouldn’t do anything else, heatbed and nozzle were still on,

Just now same issue, stopped mid print, this time it was like it had self reset, vertex is ready

Massively confused on this one as its a new fault and nothing has changed or moved lol

Try a different SD-card or re-format. (had this issue on another printer and it worked). Worth a try.

Have had this happen it is probably like @8400 write. It only happen when i use a older klass version of a SD card. It is like it cant keep up with the reads when there is many small instructions. Now days i use a klass 10 card with no problems.

//Marlark

Still no joy :frowning: changed sd card, printed first peice fine, identical peice on two different cards stopped in same place :frowning:

Both sd cards are class 10 and never had this issue!

Printer is making its way towards the bin

Also randomly veered the nozzle off into the side and tried to break itself,

I’m stumped

Make sure all of the Gcode was copied to the card.
Just a guess.

Gonna try a brand new sd card tomorrow,

Wondering if something is tripping it out overheated motor maybe?

I’ll check the X/y axis alignment before a print just to make sure I have no strain on belts etc

Is there anything listed in the log area?
Like brown out.

No log on screen as run direct from sd

Today,

All axis checked, printed a 5hr print fine,

3 hours into another print, z axis decided to drop all the way to base and tried to continue further

Anyone got any ideas? Maybe Velleman can chime in?

Have you tried to print from a computer?

haven’t needed to print on a pc for over 8 months, so why now?

4 different prints in 3 days, 3 out of 4 have failed with different issues;
1 - Z axis dump
2 - 9 hr printed fine
3 - Y axis random crash (rammed itself into the belts)
4 - which is just now, printer just randomly stops “vertex is ready” after 3 hours

today i have reloaded the single nozzle firmware, and uploaded my settings. removed the second nozzle, checked voltage on stepper drivers, checks ALL connections, checked G-code and repetier settings.

clearly theres an underlying issue i can seem to find, random resets, seems odd, nothing is overheating as it’ll complete a 6-8hr print fine and then pick and choose when it wants to fail.

at current i am nuking through limited filament, so i believe now i won’t be able to finish the project and have to buy two more rolls due to wastage on failed prints.

i can see me breaking it down for spares over the next week which is a shame as it printed pretty well for a while

It’s just a test to see if the card reader problem or on the mother board.

Have you checked if there’s no noise generating device in the neighbourhood or electric surges/drops. Try to plug your printer on a UPS or through a net filter.

hey guys, checked all out, have printer running on SD with repetier log running in background, so we shall see what that churns up

i have added heatsinks to the stepper drivers, and checked through settings again,

its currently plugged into a surge protector, only thing i can think that generates enough power in the house is the oven… if that would cause an issue??

ok so just had another freeze up, printers been happily printing the same peice all day so managed 3 and the last one stopped mid print

log states…

19:05:02.803 : SD printing byte 3016920/3690480
19:05:02.803 : ok
19:05:04.600 : N13509 M27 *56
19:12:36.643 : start
19:12:36.643 : echo:Marlin1.0.0
19:12:36.643 : echo: Last Updated: May 6 2015 22:13:46 | Author: (Jan Geloen)
19:12:36.643 : Compiled: May 6 2015
19:12:36.643 : echo: Free Memory: 1313 PlannerBufferBytes: 1232
19:12:36.643 : echo:Stored settings retrieved
19:12:36.643 : echo:Steps per unit:
19:12:36.643 : echo: M92 X135.10 Y135.10 Z4266.66 E156.00
19:12:36.643 : echo:Maximum feedrates (mm/s):
19:12:36.643 : echo: M203 X160.00 Y160.00 Z10.00 E10000.00
19:12:36.643 : echo:Maximum Acceleration (mm/s2):
19:12:36.643 : echo: M201 X90000 Y90000 Z150 E10000
19:12:36.643 : echo:Acceleration: S=acceleration, T=retract acceleration
19:12:36.643 : echo: M204 S5000.00 T6000.00
19:12:36.643 : echo:Advanced variables: S=Min feedrate (mm/s), T=Min travel feedrate (mm/s), B=minimum segment time (ms), X=maximum XY jerk (mm/s), Z=maximum Z jerk (mm/s), E=maximum E jerk (mm/s)
19:12:36.643 : echo: M205 S0.00 T0.00 B20000 X15.00 Z7.00 E20.00
19:12:36.643 : echo:Home offset (mm):
19:12:36.643 : echo: M206 X0.00 Y0.00 Z0.00
19:12:36.643 : echo:PID settings:
19:12:36.643 : echo: M301 P63.00 I2.25 D440.00
19:12:37.862 : echo:SD card ok
19:12:37.878 : N2 M27 *52
19:12:37.909 : SD printing byte 0/0
19:12:37.909 : ok
19:12:37.909 : N1 M110 *2
19:12:37.925 : ok
19:12:37.925 : N1 M110 *2
19:12:37.940 : ok
19:12:37.940 : N2 M115 *4
19:12:37.956 : MACHINE_TYPE:Vertex FIRMWARE_NAME:Modified_Marlin_V1 FIRMWARE_URL:http://www.vertex3dprinter.eu/ PROTOCOL_VERSION:1.0
19:12:37.956 : ok
19:12:37.956 : N3 M111 S6 *68
19:12:37.971 : ok
19:12:37.971 : N4 T0 *30
19:12:37.987 : echo:Active Extruder: 0
19:12:37.987 : ok
19:12:37.987 : N5 M20 *52
19:12:38.003 : Begin file list
19:12:38.315 : ZMIDDL~1.GCO
19:12:38.315 : TOTEMB~1.GCO
19:12:38.315 : End file list
19:12:38.315 : ok
19:12:38.315 : N6 M80 *61
19:12:38.331 : ok
19:12:38.362 : N8 M20 *57

any ideas guys?

I don’t know with the Vertex but with the K8200 multi socket extension cords with surge protectors were known to cause hang ups.
It’s best to use a UPS.

well… I’ve rewired the sockets and eliminated the switch panel i had under printer, direct into both PSU’s using two mains plug surge protectors,

seems to have resolved the issue for now, will see what it throws up when i roll out the larger prints,

downside, now have to call my sparky in to add some more sockets in office lol

right i have tried everything now,

i have a UPS, has not solved it, PSU, not solved, firmware hasn’t changed it either,

contacted velleman support but tbh i doubt theres anything we haven’t already covered,

its devastating news, going to reload firmware and try again but i have lost all confidence with this printer and velleman, as i seem to be constantly changing faulty parts, when one issue arises, 2 days later i have yet another fault,

likelihood will be when its sorted the printer will be sold and ill move to a different manufacturer all together,

Sorry to hear you couldn’t solve your problem. I have this printer for more than one year now and I’m printing almost everyday without a hitch. So the printer is reliable once well tuned.

You may have already done this but I am going to throw it out there.
On the power supply check the switch to make sure it is seated in 110VAC or 220VAC.
Check the connection of the mains are they tight?
Check the connection for the output of the power supply and the input to the board.

I really hope this may help.
As Raby said I have had mine for awhile now (I think for over a year) and it’s been a great machine.

hey wrong way,

i checked the psu the following night after the slight rage i had,

can’t believe i was so stupid to overlook it,

moved from an old 1920s farm house with a low mains power output, to a new build (which meters off mains at 250v) output was coming up at 15.9v on the output, so dropped that to 14.99v then re did all my stepper drivers down to lowest they will go,

thus far (touch wood) i don’t seem to be getting the hang up issue, just having small issues with steps skipping, which i believe was from attempting to print too fast lol

wonder if the higher voltage was causing the board to randomly reset to protect itself, thus, reason why i was getting no errors. would explain why some of my other equipment (battery balance charger etc) were doing things more efficiently than normal lol

the printer when it works does so fine, I’ve managed to complete several projects with it usually without a hitch, just hoping i can get a few hundred more hours out of it to finish this