What is response time from the sales email address?

I sent an email to the sales at velleman.be address on Monday regarding warranty of my Velleman DVM1200 multimeter, thats one connector got broken when I first time was using it.

What is the normal response time?

Try posting your request in this link.

Thank you for giving me that link. I didn’t found it myself.

By the way, here is picture of the problem and here can be seen, how the milliamps connector has broken off when it’s deeper inside than the other ones.

I can’t help you with that.
You need to talk to Velleman.