VM116 and MagicQ Software Crash

Modules PC Related Projects
1

I recently bought a VM116 as a backup to my lighting desk. I downloaded the ChamSys MagicQ software when I read they supported the Velleman interface. I’ve installed MagicQ and I have enabled the first universe. I then try to set the output interface to Velleman which is one of it’s options. When I do, the software crashes. As one who has worked in Software Quality Control for 12 years, I know this is a ChamSys issue. No matter the problem, the software should not crash. I’ve submitted the question to ChamSys, but I was hoping to see if anyone has encountered this issue before and overcome it. ChamSys may have an answer for me but if there is another way to fix this I would love to know.

I’ve tried this on two systems. One is a Windows 7 64 Bit laptop. The other is a Windows XP 32 Bit laptop. I get the same results on both machines. Does anyone know of a driver or possibly a firmware upgrade which may work around this issue? Has anyone used MagicQ with the Velleman successfully? Has anyone seen this issue before?

I would appreciate any help anyone might be able to provide. Thank you!

2

If possible: try to lend an Enttec interface (normal or pro). If the software crashes with these too, you have another problem then the Chamsys software.

3

Update. MagicQ 1.5.9.9 Beta solves the crashing issue. The only problem now is that I cannot get MagicQ to connect to the Velleman. I know the unit works. DMX Light Player will send a DMX signal to the unit with no problem. If I shut down Light Player and start MagicQ, I cannot get MagicQ to send a DMX signal no matter what settings I use in MagicQ. Anyone have any ideas?