VM110 Not Recognised

Hi,

I have recently bought the vm110 interface board.

I am running the 64 bit windows 7 - the cd included would not allow me the run the setup.exe file in the pc soft install folder.
I believe this to be because the cd is intended for 32 bit use.

I then downloaded the folder on the Velleman website containng the Version 4 (i believe this is supposed to be compatible with windows 7 64 bit). I copied the K8055D.dll file into my SYSWOW64 folder as instructed.

Upon connecting the board via the usb cable the power LED comes on and LED 8 flashes before staying on.

I then get a message saying USB DEVICE NOT RECOGINISED

Device manager shows a unknown device under Universal Serial Bus Controllers

Should the device not show up as a HID??

Are these problems because I have been unable to run and install the files on the cd or are they due to other issues.
Any help would be greatly appreciated.

Many Thanks

[quote]Are these problems because I have been unable to run and install the files on the cd [/quote]No, this is not the cause of the problem. There may be USB driver problem in the PC.
USB cable may be defective.
There may be a hardware or firmware problem on the VM110 board.
Can you test the board in other PC ?
You can return the board for check / repair.

Firstly I would like to thank you for your help.

Since posting I have managed to get the board to work. To do this I connected the cable to a 4 way usb adapter that runs at 1.1 speed however …

On disconnecting it can be extremely difficult to reconnect - I have just spend 2 hours getting a connection.
When i cannot get a conenction the error either shows the interface as an unknown generic usb or a user input device with an error.

I do not understand why it connects occasionally but then won’t for prolonged periods - this is very frustrating!!

I doubt this is relevant but the only times i can recall it connecting have been when the computer has been running off its battery.
I have also tried a different cable as you suggested but this doesn’t appear to making connecting any easier.

Any further advise on what a sensible next step would be will be greatly appreciated.

Many Thanks!

You can return the VM110 for examination / exchange.

The Windows 7 x64 seems to be problematic in some cases.
In these threads there are similar cases:
viewtopic.php?f=3&t=5235
viewtopic.php?f=4&t=5358