Use of the input

Hello,
I put a window switch (simple magnet contact on-off) on the input card input.
After a moment, the card tells me that the contact is closed even if the window is open.
How to use this entry ?
Thank-you

Make sure the jumper is mounted if you use a dry contact as input.

Yes, there is a jumper.

What about the led, does it change state when the window opens/closes?

The state led don’t change.

Then the magnetic sensor does not work correctly.
Try with a regular switch or piece of wire.

It works with piece of wire. I do not understand, I have experienced with 2 magnetics sensors. Have you an idea ?

For some reason the magnetic switches do not seem to work correctly.
I’m sorry, but I’m sure you’ll understand that we cannot comment on that.