USB Not working

HI, Just built my printer and plugged into my windows 7 laptop but nothing is detected. Have also tried the same on Windows XP.

I would expect new hardware to be found or it to appear in device manager but neither happens

Please advise what to do

Regards

Jonathan

Can you send your board to the following address with a full description of the problem and your address included.

Service Department Velleman
Legen Heirweg 33
B-9890 GAVERE
Belgiƫ (Europa)

We will test/examine the board and send you a replacement.