The cable is stucked and doesn’t load or unload. Apparently y have to disassemble the nozzle. Has any one a tutorial with pictures of the procedure?
Is the filament stuck in the nozzle or did it break in the tube?
It will break in the tube if you leave it loaded over night?
If it did break in the tube disconnect the tube from the heat break.
Heat the hot end to 190C for PLA 220C for ABS. gently pus the plastic down in to the heat break a few mm then gently pull it out.