Step 16. Mounting the printhead

Hi,

I begin to assembly my k8400.

I have a problem at stp “16. Mounting the printhead”

I can’t Slide the 298mm Ø8mm ROD through the Ø8mm TOP TUBE BEARING. but I can slide it in the e Ø8mm BOTTOM TUBE BEARING.
I tryed with the other ROD, I have the same problem.
it seem the “top tube bearing” is to small the top do 7.74mm the bottom do 7.92 (I suppose the measure isn’t just, But I measure many time and I have same difference).
the ROD is arroud 7.99.

I make a error, or I have a problem with the TOP TUBE BEARING ?

[quote=“pascal.b”]Hi,

I make a error, or I have a problem with the TOP TUBE BEARING ?

[/quote]

You have a problem the bore is too small.
Ask Velleman or your reseller for new ones or try to drill with 8mm but if you have the tools
for braoching would be more accurate.

Sorry for your inconvenience.

You can open a support ticket here: support.velleman.eu

You can mention this thread in the ticket and your bearings will be replaced.

Hi blokart and VEL327,

thank’s for you’re answer.

I created the ticket.

I am impatient to have a solution to my problem :slight_smile:

Pascal

I had an answer from support,

they send me the parts.

somebody know how many time I must wait , I leave in FRANCE ?

Il faut compter environ une semaine.

I experienced exactly the same problem.

One side of the bottom tube bearing only has a diameter of 7.76mm while the other has ~7.92mm. I can slide in the rod from one side, but it does not fit through the hole on the other side.
In addition I also experienced a small problem with the 289mm Ø8mm ROD. Strangely, I can push all other 8mm rods easily through the bottom tube bearing (despite the fact that the bottom tube bearing has different diameters per hole).
As sanity check I try to push the 289mm rod through any of the pulleys. I realised that the pulleys get stuck at the 289mm rod, whereas I can slide them easily over the other 8mm rods.

Yesterday I contacted Velleman Support via support.velleman.eu. I am currently waiting for their reply.

Edit1: Velleman Support replied and will send a replacement for the bearing. Thanks to Velleman. I will write an update if the new bearing solved the problem or if it was a combination between the bearing and the 289mm rod.

Best wishes,
Dominik

I just receive the new kit today.
2 rod and the 2 tube bearing.
now all is good.

I have the same problem with the upper tube bearing. Mine is also 7,75 mm. I have created a ticket today.

There should be a better quality control at the factory.