Scope is not displaying any signal

hello there, very satisfied with the scope, but im having an issue.
was doing readings on a circuit and was ok, then i turned it on later and it boots up fine but no signal shows up.
Is there maybe a fuse, or reset?
or do i need to send it somewhere?

Are you sure the battery is properly charged?
Most likely, you did some measurements on equipment that carries +100Vp components without the probe set to ‘x10’.
The input amplifier can be damaged. If the problem persists, you can return your unit for inspection/repair.

hehe yes im pretty sure it was my fault :stuck_out_tongue:
would it be sent to Velleman or could a repair place do it?

You will have to return it to our service dept.

Velleman Projects Tech. Dept.
Legen Heirweg 33
9890 Gavere
Belgium

Make sure to include fault description.
Do not send accessories.

[quote=“VEL417”]You will have to return it to our service dept.

Velleman Projects Tech. Dept.
Legen Heirweg 33
9890 Gavere
Belgium

Make sure to include fault description.
Do not send accessories.[/quote]

Wow, Belgium? ok, im in west Canada :slight_smile: if there is a closer location it would be great,
but i love this scope so i will send if needed.

So just pack it well and put postal insurance on it?
Then just the cost of repair? or is shipping back to Canada extra?
i appreciate the help :slight_smile:

US and Canada:
Please call our US service dept. located in Ft. Worth, TX
(817) 284 77 85.

[quote=“VEL417”]US and Canada:
Please call our US service dept. located in Ft. Worth, TX
(817) 284 77 85.[/quote]

Oh you’re beautiful!!! that helps!! thanks so much :slight_smile: