Rods to long

Just recently bought the K8400, and i think while assembling the printer. Overall Vellerman dit an excellent job when looking at the price of the K8400 and comparing it with the Ultimaker DIY kit wich is twice as expensive and made from wood wich gives its own problems.

But the main problem i had with the kit where the 4 rods where unto the printhead with the 2 rods is mounted. I was prepared i saw the ‘Building the Velleman Vertex K8400’ but was hoping the rods would have the right size. But no all rods
where 2 milimeters to long. And still remembering my teenager school trauma of file alu or iron profiles wich always ended in disaster. I tried to sandpaper the endcaps.
Took 1 mm of each side yet still maintaining that dot in the middle. And i could close the rods with the endcaps without bending the printercase.

But my question is Velleman why cant you order your suppliers with an request to deliver rods with the right size. Because i think a lot of people have issues with them like me and the dude on the youtube video.

But having said that, i fully can and will people recommend this 3D printer. Unlucky my mainboard recently died, but in the near future i will buy a second one. Its to hard to beat at this pricepoint the quality of the printer. Even a Mendelmax 1.5 costs arround 900 euro and when your mainbords goes dead after 3 months you can kiss your little sweat printer goodbye for some time and order another arround 100 euro or more for another mainboard.

When you want to see the printer in action surf to the following adres:

webcam-groningen.nl/?cam=1&u … source=okp

This electronica store in Holland is almost everyday and all day printing.

Sorry to read that you experience troubles.
Unfortunately, we cannot check every rod by hand, that would have a huge impact on production cost.
However, although we get very few reports, we will contact our supplier about this issue, since it is very inconvenient.
Should you wish, you can return the rods for exchange.

Why thank you sir for your kind exchange offer, i have some questions not suitable for the forum. Not that i have secrets but it wont help folk here in any way. What is the mailadres
i can adress my questions and exchange of the rods request. Thanx in advance!!!

You can mail your address and request to support@velleman.be