RCQC1 Quadcopter Met Hd-camera (2 Mp) Doesn't see Camera

Hello

Couldn’t find a topic related to the RCQC1 Quadcopter , so I put it in General for now… :wink:

We’ve bought the RCQC1 Quadcopter with Hd-camera.

The Quadcopter flies ok, no issues so far.
However it seems that the remote controll doesn’t connect to the camera.
This because the Red camera LED is lit constantly, it doesn’t turn green as it is supposed to do.

I searched several forums but to no avail.

Formatted the SD card several times.
After putting it back into the camera, 2 folders are regenerated: IMAGE and VIDEO => so the camera seems to recognize the SD card. But the Red camera LED will not turn into green, and will not function as it should.

I think it is an wifi connection issue between camera and remote control

Does anyone has seen this issue with this kind of quadcopter/Camera?
And if so: is there a solution?

I’ve got one disappointed son right now… :wink:

KR Cyrill

Dear,

For these products you can contact us at this way:
https://www.velleman.eu/support/contact/?product=430002

You can try to reformat the SD-CARD onto FAT32 file system. You can do this with open source software called
'SD FORMATTER" https://www.sdcard.org/downloads/formatter_4/

Or you can try other SD-CARD Max. card capacity: 32 GB.

• Insert the SD card back into the camera after formatting.
• Switch off the quadcopter.
• Switch off the remote control.
• Switch the quadcopter back on.
• Switch on the remote control.
• Synchronize the remote control with the quadcopter follow the sync. instructions of manual.

follow the synchronisation and reset between QUAD and remote control in manual.
After this should the LED of camera became green.
If not, the camera can be defective, if so send it back to your local shop for inspection / reparation.

Regards,
Velleman Support Team

Hello Velleman “Support” team

As you can read I already tried to format the SD card…