Hi,
My power supply is broken after 5 prints. It gave a “bang”, the fuses in the house were swhitched off and the 3D printer stopped working.
I saw on this forum you should contact Velleman in case of a broken power supply , but I get no response.
It seems you cannot order them seperately on the web, or can you?
Or does anyone know a good replacement I can buy on the web.
Specs
AC input 110-240V 50/60Hz
DC output 15V 6.67A Max.
Output power 100W Max.
Sorry, we have no trace of previous communication.
Anyway, please return the power supply for inspection/exchange to your distributor or to:
Velleman Projects Tech. Dept.
Legen Heirweg 33
9890 Gavere
Belgium
We’ll make sure this issue is handled asap.
Hi schoenmaekers,
just a small addition to VEL417’s post - you are located in Europe, right? Then the Belgian address is the way to go.
The procedure for e.g. North America would be a bit different, since there’s a seperate office over there.
Cheers,
kuraasu
Hello Vellman,
I did sent an email to you (support@velleman.be, subject "K8200 Voeding ") , maybe it arrived in spambox.
I’m living in Gent, about 15km from Velleman 
Is it ok if I just bring it?
Wkr
Werner
Sure, it is OK to come and see us.
We are here every day from 8h30 till 12h15 and from 13h till 17h.
(May 1st and 2nd = holiday).
When you arrive at the front desk, ask for somebody from R&D, we’ll help you out.