Please HELP Allbot doesn't work at all

Can someone please help me? I bought an Allbot in november and I still haven’t figured out any of the problems that occur. For starters the allbot does some weird spasmic moves when I turn it on, then there doesn’t seem to be any form of communication between the app and the Allbot while using the IR-transmitter. Recently I turned on the allbot and the batteries got really hot (they were starting to melt :confused: ) there isn’t anything broken, I already checked that multiple times. Can someone please help me? I really don’t know what to do anymore

Sounds to me there is something not right about the allbot. Bought mine in december, is working fine. Have you tried to contact the seller about your problem? Maybe you can trade it