PCSU1000 seems to be dead

Instruments PC Oscilloscopes and Recorders
1

Hi
I have my PCSU1000 that doesn’t react anymore and I am wondering whether I need to buy a new one or first investigate some hardware aspects.

What I have noticed:

  • the LED in the front doesn’t light anymore
  • when connected to the PC, the PC reacts, i.e. the PC sees that a USB device is connected.
  • when started the PcLab2000SE (latest version) sees no hardware and goes n demo mode.

Does anyone have some hint to me, i.e. what to check, before pure replacement?

Many thanks in advance.

2

You may first check the USB driver is installed and working OK.
In the Device Manager under Universal Serial Bus controllers double click PCSU1000_Oscilloscope.
Under Driver tab check the driver version is 2.4.16.0.
Under Details tab select Property: hardware Ids.
There should be seen:
USB\VID_10CF&PID_1000&REV_0400
USB\VID_10CF&PID_1000

You may use USBView to check more details.
Also you may use FTProg.exe and MProg.exe from FTDI to check and to re-program the PCSU1000’s EEPROM if corrupted.

You’ll find the utilities software here: ftdichip.com/Support/Utilities.htm

Please see this thread p.2 for more details.
viewtopic.php?f=10&t=2202
Here are more info:
viewtopic.php?f=10&t=1536
viewtopic.php?f=10&t=1868
viewtopic.php?f=10&t=1201
viewtopic.php?t=6101&f=10
viewtopic.php?f=10&t=4841

You may also try following:
Uninstall (remove) the PCSU1000 driver.
Then unplug and plug the USB cable and install the driver.

3

Hi

First of all, many thanks. I did recover my PCSU1000 and I am very happy.

I did check everything (with FTDI tools) as you proposed but didn’t change anything.

I reinstalled again PcLAb2000SE application and driver including the CP210x_VCP_Win2K_XP_S2K3 driver.

Then everything’s up and running.

Once again, many thanks.