PCSGU250 drivers not installed and not detected

Hi!

Bought a PCSGU250 for a while ago (2008) but haven’t used it at all. Now was the time, I thought, and installed it on my stationary Win7 64-machine.
The installation went smooth, except that when I connected the scope to the USB-port nothing much happened. Or, to be more precise, this is what
happens: a popup window informs me that the drivers are not installed and none are found.

I dowloaded the latest drivers from Velleman, but are unable to install them. When I check the folder with Units and Printers I find that the scope is
visible in a section labeled “Unspecified” accompanied by a yellow exclamation mark. Left clicking the scope icon results in a dialog box appearing with
the normal info about Properties… It also mentions the unit’s status: "Drivers not installed (code 28). All buttons that would allow you to manually force
an driver update are shaded and unavailable.

Any idea, someone? I have several USB-ports on my machine, a couple of them in “the ass-end” of the chassi, and two on the front. I am using one
of the front end ones (the other are hard to reach…) Could that be the problem, or is it something more sinister?

Regards
vicked

Hi,

Just a guess but from your description it sounds as if you do not have admin rights on this machine.

It would help to know what operating system you are working with as well.

To install the PCSGU250 driver in Windows 7:

  1. Download the driver file package from this downloads page (as you have done):
    velleman.eu/distributor/supp … U250&type=

  2. Extract the package to any folder.
    When installing the driver, you have to browse to this folder.

  3. Next steps:

  • Connect the USB connector of the PCSGU250 to the PC.
  • Go to the Device Manager.
  • Install the driver.

Here you can download the detailed step-by-step instructions to install the driver:
box.com/shared/zjo7oskrpg

Wow! Thanks man, it worked like a charm. Installed without any visible hitch! When I told the program to activate the scope a blue light came on…
Hopefully it works alright, do not have time right now to find out, but I will.

A handy way to install routines! Thanks again!

/vicked

Here is the link to download the latest released software update version 1.11 for the PCSGU250: velleman.eu/downloads/files/ … _setup.zip

There are a lot of updates. Please read the readme.txt.
Please see also this thread for new “Digital Phosphor” persistence options:
viewtopic.php?f=10&t=6171