Hello,
we integrated PCGU 1000 in our hardware and wrote our own software to operate it. We are facing the problem that many times it needs lots of trials to connect to PCGU 1000.
Does PCGU 1000 work absolutely reliable at Windows 7 or are there known problems?
We need an absolutely sure connection as it is a part of a medical device.
What are the experiences?
Might it be our mistake or can is there a problem in the system itself related to the Com ports etc.?
Marcus
Does the problem occur also if you run the PCGU1000 from the PcLab2000SE program?
If there are problems, there are two possible error messages.
Are you getting message #1 or message #2 ?
Message #1:
[color=#000080]"No Function Generator response.
Check the power adapter connection.
Disconnect and reconnect the power adapter and restart PcLab2000SE.
If the User Account Control (UAC) is on, then PcLab2000SE has to be run under administrator account.
Right-click on the PcLab2000SE icon on the desktop or in the programs list,
choose Properties, switch to the Compatibility tab,
select “Run this program as an administrator.” [/color]
Message #2:
[color=#000080]“No Function Generator response.
Please make sure that the USB cable is connected.
If connected: Disconnect and reconnect the USB cable.
Program will be closed.”[/color]
This message #2 indicates that the virtual COM port can’t be opened.
This may indicate also driver problem.
Please see these threads for more info:
viewtopic.php?f=11&t=5112
viewtopic.php?f=3&t=5035
If you are getting error message #1, you may have to do the modification described in this thread: viewtopic.php?f=11&t=2514