No Trace on screen

Hi,

Just bought it today, need a little device as my other scope is a rather large Fluke PM3394B. Charged it up with the supplied charger and turned it on, menus work ok but no trace line on the screen. Any thoughts ?

Thanks
Derek Smalls

That is very strange.
No trace would mean that there is a problem with the input section.
In most cases, this is due to prolonged overvoltage, but since you just bought the unit…
We’d recommend to return it for exchange.
Sorry for the inconvenience.