Missing parts. vertex k8400

I was building the k8400 printer and in one of the last segments “mounting the Z stage” i couldnt find the “bed Support 1” and even further in i noticed i was missing 3 M4 nuts. ive searched the whole room where ive been working, if i had accidentally dropped them but havent found them. on the plus side the room i was building the printer in is now shiny and clean.
i can replace the M4 nuts myself but i cannot replace the “bed support 1”.

No problem, visit support.velleman.eu and create a support ticket for replacement parts.
Sorry for the inconvenience.

hallo,

if i would order a new parts, i need open the same ticket?

regards
Claudio

Because we are a distributor, we can not sell directly to end-users. You will need to order new parts from one of our customers (shop or online).
velleman.eu/shops/