K8800 3d printer

I have bought the K8800 and it is printing in steps to the right and not layering up as it is suppose to can any one helps me, I have done all the levelling checks as it says to,
regards paul

Hello Paullee2020,

Can you show pictures / video of the 3D-print, and printer?

Note: first layer is very important: Not too deep in Buildtak or too high.
if not oke, calibration is not good.

Also check this: https://manuals.velleman.eu/article.php?id=789 § Calibration issues.
Check every step and adjust where possible. This solve a lot of problems.

You can also print this test print, to check the piezo’s on the ring.

Note:
Degrease the bed each time before printing, and do this on both sides as the bed level sensor rely on a clean surface to work properly. Also a clean Buildtak sheet works much better.

Regards,
Velleman Support