K8062 USB DMX on laptop

Hi i have a K8062 USB DMX kit that works on my rackmount pc with no problem with DMX control sofware. but it is not seen when i run any of the software on my laptop. when i plug the K8062 into the laptop the power light comes on and the data light flashes a few times as it should but when i start the sofware it is not seen and the data light stays off. i have tried it on another laptop and it is that does the same thing any help would be good…

P.S i think Velleman should have a support line available…


If you have Windows Vista on the laptop then you may try to apply the Windows XP SP2 compatibility mode to the DMX control software.

Hi Thanks for your reply i’m running windows xp with sevice pack 3 and using DMX control software