K8055 cannot start (code 10)

K8055 card gives code 10 (cannot start) in the device manager. We use Windows 7 32-bit and need to solve this problem because it happens now on several computers, so something must be wrong with the just bought K8055 design!!

I made a new post a few weeks ago about the same issue and I was directed to other postings but these postings are not exactly this problem!

I use Windows 7, 32-bit, on several computers and all computers have the same reaction when connecting the K8055 card: cannot start (code 10).
Velleman please advice on this specific situation and don’t let me drown again by referring to other posting that looks similar but aren’t.

I need to solve this issue soon because we use the K8055 in one of our designs and several customers are complaining too. Maybe you have a new driver available that communicates with the K8055 in a normal way without all the workarounds we have to do now (1; uninstall driver 2; install driver again 3; some times we have to repeat this 4 times in a row).

I hope you can give me a real solution now.

Best Regards
Christian

[quote]Maybe you have a new driver available that communicates with the K8055 in a normal way without all the workarounds we have to do now (1; uninstall driver 2; install driver again 3; some times we have to repeat this 4 times in a row).[/quote]I’m sorry, but there is no driver available for the K8055. The K8055 device is HID compliant and it will utilise the HID driver supplied with the operating system.

Looks similar “code 10” problem as in this case:
viewtopic.php?f=3&t=5141

Also faulty USB cable can cause the “code 10” problem.

If you wish, you can return the K8055 unit for inspection/repair.

Please return it to:

Velleman Projects Tech. Dept.
Legen Heirweg 33
9890 Gavere
Belgium