Either the PC has no COM-port, it is used by another device, it is not working properly or it is not called COM1 or COM2
Please check in the device manager.
[quote=“VEL417”]Either the PC has no COM-port, it is used by another device, it is not working properly or it is not called COM1 or COM2
Please check in the device manager.[/quote]
Thank you for your reply.
The laptop has 4 USB ports but none are named as COM 1 or COM2 in device manager. I have to conclude that it will be unable to run the editing software.