K8039 problem

Hello there,

I’m facing a problem with a DMX controlled power dimmer.

The red light keeps being on after following the instructions on the manual and connecting everything in the right place. I probably did something wrong but even after repeating the process as indicated in the booklet the light is still on. I can’t find any explanation or solution in the manual, is anyone aware of what I probably did wrong or have a tip or solution to my problem? Switch 1 doesn’t respond to commands either.

Thank you in advance for your help


first of all you must be sure if the assembly is 100% correct.
Check also the DMX signal polarity and if the signal is DMX512 compatible (test with other fixture,…)
If you are not sure, we can always test the kit for you.