K8019 RFID reader does not work well on win10

Hello, i have i problem with k8019 rfid reader when is connected on comp with win10.
Therefore, everything looks fine, but when i start the program and i want to write cards on k8019 the k8019 stops working.
When i check the usb drivers in device manager the drivers have some error “This device cannot start” Code 10.
When i plug out usb and turn it back then is everything ok until i click write cards on k8019.
Can you help me.

The K8019 is not compatible with Windows 10.

Dear support,

Can I found upgrade to make K8019 working under windows 10?

Kind regards