I bought the scope and installed the latest version of the software and the drivers for Windows7 on my Dell Latitude D630. After connecting the scope to the PC with the USB cable, I expect that an installation procedure starts to install the drivers, but nothing happens.
I can run the demo after clicking the icon, but when I choose options/hardware setup and choose the PCSGU250 I receive the message “no hardware response”. What do I do wrong?
[quote]After connecting the scope to the PC with the USB cable, I expect that an installation procedure starts to install the drivers, but nothing happens.[/quote] Normally the driver installation doesn’t start automatically. The driver can be installed manually. Here you can download the detailed step-by-step instructions how to install the driver: box.com/s/vh9olqyx3idhhxn8ujwm
To install the driver on 64-bit Windows you have to disable the driver signature enforcement.