I have a problem with my 3D cube MK193. When I connect it to my laptop (running windows 8.1 32 bit) the system doesn’t recognize the MK 193 and a message pop-up sais that the request for the device discriptor failed with (code 43).
If I open my device manager the connection with the MK193 is showed under the usb lookup (with a trouble sign) and not under other devices as you say in your description.
If I try to update the driver after a while there is a message that he indicates that there is no better or newer driver found.
Beside the driver, I have downloaded the animator software. The software runs properly on my laptop. I can build new schema’s and the demo run’s nicely. It runs onley on my laptop, but I can’t send it to my MK 193. As soon as I connect the MK 193, the system doesn’t recognize the MK193, gife’s the pop-up message and nothing happend.
[quote]the request for the device descriptor failed and went in code 43[/quote]This sounds more like a hardware defect than a driver problem. Our hardware engineers will need to troubleshoot this with you.