HPS50 Capture Rev 3.3 no Display

Instruments Handheld Oscilloscopes
1

I have searched the forum and so far not found any resolution.
Using a HPS50 saving data to memory, connecting with OEM USB I select the Com port, yet I can’t get the data to diplay on PC.

HPS50
Capture software Rev. 3.3
Windows XP Pro.
Cheers, Bob

2

If no trace is appearing, then your HPS50 is probably not sending out any data.

  1. Hold the ‘Display/Setup’ button for a few seconds to enter the Setup menu.
  2. In the Setup menu select ‘Binary’ under ‘SEND’ using the arrow keys. The ‘Display/Setup’ button is used to select an option.

  1. Hold the ‘Display/Setup’ button to exit the Setup menu.
3

So I should have said that I have already tried this, but I tried it again and I never see anything on the software screen.

4

Resolution: I have uninstalled and reinstalled rev 3.3 software and this fixed the issue.

5

Happy to read you were able to fix the problem.