HPS 10 Faulty

My problem has been answered before but I want to know if the answer is still usable. On this page:

viewtopic.php?f=9&t=815

it says you can return the scope to have the screen replaced. So can the HPS10 still be returned to the place metioned on the web page to be repaired?

I should have said as well that the reply was in 2007 or something.

There was some kind of problem posting the url. Here it is again.

viewtopic.php?f=9&t=815