How to get in contact with customer support?

Vertex 3D Printer
1

I just moved and in move process back side of my vertex broke.

I have tried mailing customer support trough contact page, but still haven’t got any answer, after 3 weeks.

Any other way to contact them? Mail or phone?

2

You can ask your question here.

For spare parts please go to this site.
https://support.velleman.eu