First print = disaster

Did give it a try with sandpaper on the rod. It seems the problem is solved. He is printing the keychain from the vertex delta file now and looks like some decend print!

Will put a picture when finished!

May i thank everyone who did give me some tips!!!

Result:

I did not see that happening

You might want to open a trouble ticket and ask for a replacement.
https://support.velleman.eu/

I have the same issue, i contacted support but they don’t answer me.
every forum I open with the same issue it ends with contact support.

it doesnt help if support isnt even answering.