Hi
I have just assembled my printer and everything is working fine apart from one of the drivers. I am certain it is the driver because everything works fine when I swap the driver for one from another axis.
All the drivers are at the same voltage of 0.55V.
I’m not overly pleased that the kit shipped with a faulty driver, but these things happen. How can I go about getting a replacement?
Thanks,
Hugo
Hi, as it may take afew days to get a responce from Velleman, might I recomend looking at the responce in this post and getting an email off tonight. http://forum.velleman.eu/viewtopic.php?f=52&t=14460
It’s no fun when things don’t work but you will enjoy it when it does :).
Sorry to read you experience troubles.
Please drop us a line at support@velleman.be and we’ll make sure you’ll receive a new driver asap.
Sorry for the inconvenience.
Just sent an email.
Good customer support makes up for any inconvenience 