Factory Repair for Controller Boards?

K8200 3D Printer K8200 - Your printer, creations, and ideas for imp
1

I have a K8200 main controller CPU and a K8201 standalone controller that I would like to have repaired (at my cost ). Where do I get this done?

2

What are your problems with them?

3

You can open a support ticket on support.velleman.be/

4

I can’t figure out the support ticket page. I want repairs, but I don’t have any proof of purchase. the main CPU board came with my k8200. I have no receipt. The standalone controller board I bought online, I have no receipt. The ticket page won’t let me submit without proof of purchase. I am willing to pay for repairs, but how do i proceed?

5

You can send in the items for repair to:

Velleman Projects Tech. dept.
Legen Heirweg 33
9890 Gavere
Belgium

Please include a detailed description and your personal details

6

Unless you are a US resident, then you can call (817) 284 77 85