Error MINTEMP Velleman K8400

Hi,

I have a problem with the velleman K8400.
It give’s a erro MINTemp, but I checked my thermistor and he is working.
I also checked the firmware and it is the wright one.
What can it be, and how can I solve it ?

Tanks

Are you sure it’s connected in the correct socket?
Is the wire not shorted?
Where did you measured the thermistor?

Best Regards,
VEL337

Min temp usually means you have an open to the thermistor.
If you have 2 print heads look at the display to find which one is reading 0C
If you only have 1 print head make sure you have the correct firmware for 1 head installed.

We found it.
The extruder board is broken.