Err mintemp

Hello

I receive the err mintemp on the lcd display of my k8400

I did a firmware update from 2 extruders to 1 and that worked.

But the error is still there.

In the vertex software are these the logs

11:14:20.865 : echo:Active Extruder: 0
11:14:20.865 : Begin file list
11:14:20.865 : End file list
11:14:20.880 : echo:Active Extruder: 0
11:14:23.221 : echo:Active Extruder: 0
11:14:23.221 : Begin file list
11:14:23.221 : End file list
11:14:23.237 : echo:Active Extruder: 0
11:14:43.693 : echo:enqueing “G28”
11:16:04.181 : echo:enqueing “G28”
11:17:46.837 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:17:47.793 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:17:48.657 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:17:48.957 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:18:05.482 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:18:06.037 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:18:06.399 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:18:06.785 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:18:16.655 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:18:17.455 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:18:18.773 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:18:42.147 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:18:43.085 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:18:45.706 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:18:46.422 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:18:47.075 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:22:33.685 : echo:Settings Stored
11:22:34.269 : echo:Settings Stored
11:22:52.220 : echo:Settings Stored
11:23:31.143 : echo:enqueing “M84”
11:36:33.043 : echo:Settings Stored
11:37:36.296 : echo:Settings Stored
11:37:36.864 : echo:Settings Stored
11:37:38.139 : echo:Settings Stored
11:37:38.681 : echo:Settings Stored
11:37:39.952 : echo:Settings Stored
11:37:40.520 : echo:Settings Stored
11:37:41.080 : echo:Settings Stored
11:37:41.656 : echo:Settings Stored
11:37:42.218 : echo:Settings Stored
11:37:49.995 : echo:Settings Stored
11:37:50.555 : echo:Settings Stored
11:37:51.930 : echo:Settings Stored
11:37:52.505 : echo:Settings Stored
11:37:53.089 : echo:Settings Stored
11:37:56.248 : echo:Settings Stored
11:37:56.791 : echo:Settings Stored
11:37:57.373 : echo:Settings Stored
11:37:57.916 : echo:Settings Stored
11:38:19.681 : echo:enqueing “M21”
11:38:21.679 : echo:SD init fail
11:39:20.002 : echo:Settings Stored
11:39:20.587 : echo:Settings Stored
11:39:21.150 : echo:Settings Stored
11:39:21.705 : echo:Settings Stored
11:42:32.726 : echo:Stored settings retrieved
11:42:32.726 : echo:Steps per unit:
11:42:32.741 : echo: M92 X134.74 Y134.74 Z4266.66 E200.00
11:42:32.741 : echo:Maximum feedrates (mm/s):
11:42:32.741 : echo: M203 X160.00 Y160.00 Z10.00 E10000.00
11:42:32.741 : echo:Maximum Acceleration (mm/s2):
11:42:32.741 : echo: M201 X9000 Y9000 Z100 E10000
11:42:32.741 : echo:Acceleration: S=acceleration, T=retract acceleration
11:42:32.741 : echo: M204 S6000.00 T6000.00
11:42:32.741 : echo:Advanced variables: S=Min feedrate (mm/s), T=Min travel feedrate (mm/s), B=minimum segment time (ms), X=maximum XY jerk (mm/s), Z=maximum Z jerk (mm/s), E=maximum E jerk (mm/s)
11:42:32.741 : echo: M205 S0.00 T0.00 B20000 X10.00 Z0.50 E20.00
11:42:32.741 : echo:Home offset (mm):
11:42:32.741 : echo: M206 X0.00 Y0.00 Z0.00
11:42:32.741 : echo:PID settings:
11:42:32.741 : echo: M301 P63.00 I2.25 D440.00
11:42:47.708 : echo:Settings Stored
11:43:14.127 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:43:15.397 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:43:15.998 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:43:16.344 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:43:16.629 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:43:16.845 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:43:17.098 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:43:17.830 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:43:44.213 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:43:44.545 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:43:45.331 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:43:45.578 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:43:45.833 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:43:46.018 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:43:46.203 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:43:46.434 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:43:46.602 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:43:46.765 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:43:46.983 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:43:55.530 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:43:56.766 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:43:57.233 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:43:57.650 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:43:57.835 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:43:58.752 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:43:59.022 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:43:59.455 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:44:00.023 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:44:00.556 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:44:00.740 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:44:01.087 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:44:01.571 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:44:04.506 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:44:05.006 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:45:42.977 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:45:51.290 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:45:51.738 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:45:51.959 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:45:52.160 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:45:52.723 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:45:52.908 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:45:53.093 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:45:53.640 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:45:54.625 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:45:56.510 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:45:59.582 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:46:00.383 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:46:33.815 : start
11:46:33.815 : echo:Marlin1.0.0
11:46:33.815 : echo: Last Updated: Aug 3 2016 12:40:23 | Author: (Jan Geloen)
11:46:33.815 : Compiled: Aug 3 2016
11:46:33.815 : echo: Free Memory: 1478 PlannerBufferBytes: 1232
11:46:33.815 : echo:Stored settings retrieved
11:46:33.815 : echo:Steps per unit:
11:46:33.815 : echo: M92 X134.74 Y134.74 Z4266.66 E200.00
11:46:33.815 : echo:Maximum feedrates (mm/s):
11:46:33.815 : echo: M203 X160.00 Y160.00 Z10.00 E10000.00
11:46:33.815 : echo:Maximum Acceleration (mm/s2):
11:46:33.816 : echo: M201 X9000 Y9000 Z100 E10000
11:46:33.816 : echo:Acceleration: S=acceleration, T=retract acceleration
11:46:33.816 : echo: M204 S6000.00 T6000.00
11:46:33.816 : echo:Advanced variables: S=Min feedrate (mm/s), T=Min travel feedrate (mm/s), B=minimum segment time (ms), X=maximum XY jerk (mm/s), Z=maximum Z jerk (mm/s), E=maximum E jerk (mm/s)
11:46:33.816 : echo: M205 S0.00 T0.00 B20000 X10.00 Z0.50 E20.00
11:46:33.816 : echo:Home offset (mm):
11:46:33.816 : echo: M206 X0.00 Y0.00 Z0.00
11:46:33.816 : echo:PID settings:
11:46:33.816 : echo: M301 P63.00 I2.25 D440.00
11:46:34.078 : Error:0
11:46:34.078 : : Extruder switched off. MINTEMP triggered !
11:46:34.078 : Error:Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:46:44.046 : echo:Active Extruder: 0
11:46:44.046 : Begin file list
11:46:44.046 : End file list
11:46:44.062 : echo:Active Extruder: 0
11:47:24.214 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:48:10.809 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:48:14.196 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:48:15.313 : Printer stopped due to errors. Fix the error and use M999 to restart. (Temperature is reset. Set it after restarting)
11:49:10.098 : echo:Settings Stored
11:49:10.636 : echo:Settings Stored
11:49:12.021 : echo:Settings Stored
11:49:12.569 : echo:Settings Stored
12:02:34.332 : echo:enqueing “G28”
12:05:15.128 : echo:enqueing “G28”

Hello

I think i found the problem.

The TEMPERATURE SENSOR is broken.

How can we order a new one?

HOTEND / ORDERCODE: CK8400-TC/SP

Kind regards

If the thermistor is defective you can open a ticket here : http://support.velleman.eu/ and explain your issue.