Customer care ticket

Hello, I try to sign in in Customer care but access is always denied? Why is that.
I have to order new 72mm brackets.

Hi @Didier1,

Did you visit https://customercare.velleman.eu/ ? Everything seems to be working here.
Note: you first need to create an account via https://customercare.velleman.eu/account.php?do=create , then you’ll be able to generate a support ticket.

Kind regards,
VEL342