Repair dept has received your package and will try to handle this issue this week.
If you live in the vicinity, you can come and pick it up, otherwise it will be shipped to your address by regular untracked mail.
[quote=“VEL417”]Repair dept has received your package and will try to handle this issue this week.
If you live in the vicinity, you can come and pick it up, otherwise it will be shipped to your address by regular untracked mail.[/quote]
[size=85][color=#333333][i]Hi,
i don’t live in the vicinity but that’s not really an issue. It does depend on when and at what time I could pick it up.[/i][/color][/size]
Actually I don’t have time as something has come up, so please send it as soon as you guys fixed it 
So I received the controller last Friday morning and I’ve been printing almost non-stop since. Although I was very impatient to get the controller back, I think Velleman handled this very well!
The printer is performing better then expected, especially since i had 2 weeks of waiting to do and getting out a lot of the mechanical pitfalls seemed like a good way to kill time 
I’ve been printing upgrades so far, added a case around the controller, fan duct, secondary PSU for heat bed, power plug and power switch, extruder gear cover, cable guide (to get the flat cable over the Y-belt without them touching). I also mounted the Heat bed upside down because it seemed weird to leave the PCB board be between the glass and the copper of the heat bed. To do this I embedded the thermistor in the PCB. Now my heat bed gets from 19c to 50c in about 4 minutes and i print directly on the glass. As soon as the brim sticks the print will not let go of the glass until the temp drops to about 35c. I clean it between prints with a piece of toilet paper and alcohol ketonatus 96% (cleaning alcohol).
next on the agenda is the GT2 upgrade (waiting for the ball bearings).