Buildtak leveling problem

Hey,

when selecting automatic calibration the x-axis, the nozzle hits the bed so hard it goes all the way through to the glass the only thing i found out when removing the build plate when lightly tapping the 3 sensors one sensor flashed dim almost not i think its a faulty sensor is it possible to get a replacement sensor and buildtak somewhere?

sidenote: the printer stands perfectly level, changing calibration sensitivity doesn’t work because the other 2 sensors work fine