First and for all I ofcourse want to express my understanding on the fact Velleman engineers are also suffering the influence of Covid-19.
Next to that I must say I was offered a different solution but I think I solved the problem. Just making some test runs. What did I do? Well, whilst I was awaiting an answer from Velleman I also suffered a nozzle clogging up as you can see above. So I ordered 2 extra nozzles and a heat reserve unit.
I installed the new nozzle following the official Velleman tutorial just before I received an answer from Velleman. Guess what; SOLVED! Bed levelling issue is away. Today I have put it a bit to the extreme edges of the printer and no interruption nor any other unwanted side effect.
So @VEL342, here below you will see the result. Let me do some further test runs but if you have a job opening at Velleman, you know where to find me https://imgur.com/tGrkBwz
Hello there,
(first post and first 3D owned printer)
From the 1st print, I am having the same problem as described here by @Bart3D. I went through all steps to calibrate as @Canthor suggested, no succes.
One thing I did not check was the 71mm distance, since it was delivered 2 weeks ago, also I have to find a better position for the cable coil, it touches the rods sometimes.
Is there a 3D piece I could print and use to help the filament uncoil correctly? Now is all over the place and it gets tangled with the rest of the pieces during print.
I am back and with bad news.
I have taken the top of the printer apart, re-calibrated all the pulleys and the sensors (5mm distance).
After re-assembly, I did the calibrate thing (https://manuals.velleman.eu/article.php?id=789) and everything was looking fine.
Started the print and in the “bed leveling” phase the printer head rammed into the bed and everything started falling apart. had to stop it with the on/off button. Build-tack is ruined.
Tried again with the same results, this time I filmed it. I would post it here, but I don’t know how.
I tried to file a ticket but as I bought the printer through the website and apparently must be a reseller to access the support.
@VEL337, @VEL342 Please help, I am considering packing it and sending it back for a refund.
