Hps50

Not communicate with HPS50, THE DRIVERS ARE PROPERLY INSTALLED BUT NOT APPEAR IN THE PROGRAM FOR ANY DEVICE SELECT. I HAVE WINDOWS VISTA. ALL IS WELL INSTALLED HARDWARE. DEVICE IN COM2 (…Personal Scope (com2))

I have this problem too. Program HyperTerminal from Windows can receive data from HPS50.
I can see both format data (ASCII and Binary) at Terminal program. But communication program for HPS50 dont show nothing.
I tryed this program at Window XP Home SP3 (Atom N270@1.6GHz/1024Mb)and at Windows XP Pro SP3 (P4-2.8GHz/1024Mb).

I think there is problem with soft that need fix.

Sorry for my English

10 min ago I uninstall and install program again.
After HPS50 power ON I saw scope at program window. I dont undestand what changed.
After I start change time/div. For 1s/div i select roll function. Graph scroll left too. After I get Windows error:
“Access violation at address 7B7A7B7A. Read of address 7B7A7B7A”